Use Maslow’s Hierarchy of Needs To Improve Ad Response!

10:57 am Marketing, Pay Per Click, ideas, tips

In an previous Funmarketer post I wrote on how to use three of Maslow’s Hierarchy of Needs to launch a bank’s marketing campaign. In that example, the bank targeted parents with children. The goal of the campaign was to build savings accounts, for which I used three needs:

  1. Safety Needs (concern for child’s future money well-being)
  2. Love – (parent loves the child, wants to ensure child’s future)
  3. Esteem – (inner-directed esteem, not “pat-on-the-back’ esteem)

How To Write A Headline

The next step to improving ad response is to flush out the theme of the campaign. One excellent way to jump start your brain is by looking at photos and writing headlines to build your campaign around.
As a small business, don’t worry about writing the ad that will sound the cutest or grab an award. Instead, write an ad that stops the prospect long enough to cause them to take an action.

Stock Photo Tip

If you haven’t used iStock photo, make sure to check them out. I recommend opening a free account. Why? Because it’s quite handy to set up different lightboxes and save the photos you like. For every one I or one of my clients buys we look at several dozen. They also have very reasonable prices on their stock images.

Now back to the task at hand …

Example Bank Marketing Campaign

In the bank marketing campaign, the action is: to get the customer to inquire about the kids savings account promotion, while in the branch.  Of course, I could expand my marketing from in-branch to online ads or email or statement-stuffers.  However, I find it easiest to begin with one media channel in mind.  So, for now, I’ll stay focused on our in-branch materials.

Let’s start with some ads.

The primary focus of this account isn’t to raise money for a goal, such as college or a car. Rather, this marketing campaign is about instilling an attitude that teaches a child that saving is important.  With this in mind, I associated this particular theme with the “parent’s role as a teacher”.  Here’s a first draft of a headline that touches on that need:
  • Teaching the basics of reading and math is school’s job.  Teaching her to handle her money, that’s on your shoulders. Open a child savings account today; we’ll carry some of the load.
Well, that’s long and rambling, isn’t it.  But you know the best headlines are often written more with the eraser than the pencil.  And there is something compelling about positioning the role of parent as teacher.  We are instantly establish a relationship inside the parent with the targeted needs.  Now it’s time to refine that ad a bit more.
  • Teaching ABCs is school’s job.  Teaching her to handle money…that’s on your shoulders.  Don’t worry, we’ll carry some of the load.
OK, the first sentence is OK but the second needs work.  Let’s try:
  • School Teaches her ABCs.  It’s Up to You to Teach Her $1 + $1 = $2.
Yeah, better…but what does the bank do? Although the bank’s role may seem obvious to me as the ad writer, I must make it doubly obvious to the customer. So, my next objective is to make sure the bank’s role is clear!
  • School Teaches Her ABC’s.  It’s On You to Teach Her $1 + $1 = $2. We’re Here to Help. Ask About a TotSaver Account Today.

Good enough for now.  Now let’s find a photo.

Now that I have my theme, I need to find a photo that strengthens the message.  Here are a few I like for this campaign:

There you go.  Have fun with the campaign…and have fun writing your own campaign using Maslow’s Hierarchy of Needs! Also, if you have a favorite method or formula for writing a headline, make sure to share it with our readers.

Happy Marketing.

3 Responses

  1. molarty Says:

    I really liked this series on how to use Maslow’s Hierarchy of Needs in a marketing campaign. Thanks for sharing.

  2. Orlando Martinez Says:

    What does the marketing positioning statement from iHome, “Live LIfe Loud” fullfill in the Heirarchy of needs and Kaiser Permanentes, “Thrive!”

  3. Craig L-P Says:

    Orlando, I would speculate and say “Live Life Loud” is fulfilling an Esteem need, while “Thrive” falls under Self-Actualization. Excellen question! – Craig.

Leave a Comment

Your comment

You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Please note: Comment moderation is enabled and may delay your comment. There is no need to resubmit your comment.