Turn Your Order-Takers into Cross-Sellers
January 13, 2010 Marketing, ideas No Comments
To read the first part of this article click here, increase sales. It is titled, “Does Marketing Support Your Sales Team, Or Your Sales Team Support Your Marketing?”
In the first article I addressed the crucial business question many small businesses don’t stop to ask: “Are we a marketing-driven company supported by our sales force; or does our sales team take the lead and our marketing plays a support role?”
Today I want to post the question, “What to do if you are a marketing-driven company that is supported by sales?” OK, if you are selling the less-expensive items (under $300), or if it is easy to compare items across different websites or among catalogs, then marketing has often closed the sale before ’sales’ ever speaks to the customer. However, sales occupies an important supportive role. Read the rest…